Frequently Asked Questions
1. What are the Shelter hours and when are the Animal Service Officers Available?
*Please Note: The shelter is currently providing limited service for walkins. Consider licensing online or emailing firstname.lastname@example.org for animal/licensing questions. For Adoption inquiries, please email email@example.com*
The Shelter Office Hours are:
Monday - Friday, 10 am – 5 pm
Saturday: 10 am - 4 pm
Sunday & Holidays: Closed
Mobile Adoption Event Locations: Coming Soon
2. What areas of Yolo County does Animal Services assist?
Animal Services serves the cities of Woodland, Davis, West Sacramento, Winters, and the University of California Davis campus, as well as the unincorporated areas of Yolo County such as Esparto, Yolo, Guinda, Knights Landing, Dunnigan, Madison, and Brooks.
3. What kind of services do you provide?
The Animal Services staff is available to provide pet adoptions, redemptions, rescues, licensing, appointments for dog and cat rabies vaccinations, and appointments for low-cost vaccinations for dogs and cats.
In addition to these services, we investigate barking and noise complaints, inspect kennels, pick up loose and contained animals including livestock, respond to animal bites and attacks, rent traps, and provide welfare checks on animals. Often we are called upon to provide emergency services and transport for other rescue personnel who are not equipped to move animals, such as the Fire Department, CHP, and Health Department. Some services require a fee.
4. What kind of animals can I adopt at the shelter?
Animal Services handles many types of animals, but our adoption program is mostly limited to dogs and cats. Other animals which are defined as pet animals by State code such as rabbits, guinea pigs, and reptiles, are made available to their individual rescue programs for care and placement in appropriate homes.
5. I want to adopt an animal. What should I expect?
After you have met and chosen a pet to adopt you will have a 20-minute consultation during which time you will be given information about adopting your pet. You will be asked some questions about your home life including: Do you already own pets, do you have a fenced yard, etc.
These questions are asked so we may provide guidance to help make the pet’s transition into your home as successful as possible. We will provide you with as much information as we know so you can choose the best pet for your family. We treat each pet’s and each adopter’s needs individually. We suggest each family member and other dogs in your home meet a dog prior to adoption.
Adding a new family member to your home for the rest of its life is an important decision. Most adopters spend 60-90 minutes at the shelter or return for multiple visits. Please bring proof of current residence such as payment statement and/or PG&E or water/trash bill.
6. My animal was impounded. What do I need to do?
If you have lost your animal, please check petharbor.com for a list of pets at the shelter.
If you do not see your animal on our site, please email our lost pet team at firstname.lastname@example.org to file a lost report.
If you see your animal on our site, please write down the Animal ID and call our office at (530) 668-5287. In order to redeem your animal, you need to bring in your driver’s license or ID card, and veterinarian records for the animal to show proof of current vaccinations and spay/neuter status. If such paperwork is not available, please allow extra time for the redemption. Once the appropriate fees are paid (impound, boarding, vaccination, license, etc.), your animal will be released.
7. I need to license my dog. What do I need to do?
We would be happy to provide you with a copy of a license application by mail, fax, or online. Our online licensing website is licensepet.com/yolocounty. You may also come to our shelter facility during business hours.
New license (not renewal) applications are also available at the West Sacramento and Davis Police Departments and the Westside Veterinary Clinic in West Sacramento. Current rabies vaccination is required in order to get a dog license. Licenses can be purchased for the term length of the rabies vaccination for your convenience. All dogs in Yolo County are required to be licensed. Cat licensing is optional. Additional fees will be charged for a late license.
Feel free to email our licensing team at email@example.com if you have further questions.
8. I would like to volunteer. Who do I contact?
Some of the services our volunteers perform include providing kitten foster homes, kennel enrichment, adoption guidance, staffing mobile adoption events, fundraising and promotional assistance. We also offer internships for students with the desire to learn the business of progressive animal sheltering. If you have any questions regarding our Volunteer, Intern or Foster Programs, please contact our front office at 530-668-5287.
Please click here to fill out a volunteer application:
9. How do I foster kittens?
Sign up for an orientation online at ycasschedule.as.me
Fostering kittens is fun, messy, entertaining, and always rewarding. We want to save them all and need your help to reach that goal. If you have additional questions, send us an email at firstname.lastname@example.org